Services

Repair Services

In addition to offering the finest jewelry, Dodson’s provides a full range of repair services for jewelry and timepieces.

  • Jewelry repair: Platinum, gold, and silver metalwork, pearl restringing, and various miscellaneous repairs. We use the newest equipment, including a laser solder and computer-aided design and milling operations.
  • Watch repair: Full service on most high grade, antique, and pocket watches, and watch battery replacement on most timepieces while you wait.
  • Silver repair and replating.
  • Manufacturer’s factory repairs (for certain manufacturers).
  • Free cleaning and checking of your jewelry while you wait.

Contact us with your jewelry and timepiece repair needs and we’ll let you know how we can help.

Appraisal Services

The two most common types of appraisals we perform are insurance replacement value and estate valuation. Dodson’s gemologists are Certified Gemologists of the American Gem Society (AGS) and Graduate Gemologists of the Gemological Institute of America (GIA), so you can count on our appraisals to be accurate and reliable.

Special Orders

At most stores, what you see is what you get. Dodson’s is different. As part of our commitment to providing the best possible service, if we don’t have what you’re looking for, we’ll order it for you no later than a day after your request.

Insurance Replacement Service

Lost or damaged jewelry is often covered by a homeowner’s insurance policy. Dodson’s expertise, gained through years of experience in working directly with insurance claims adjusters, enables us to give you the best replacement value possible for your claim. Please contact us directly or through your insurance agent.

Free Gift Wrap Service

We’re delighted to offer our customers free gift wrapping for any purchase as part of our commitment to providing the best possible service.

Mailing Services

UPS, U.S. Mail, Registered Mail, and Federal Express services are available for customers wishing to mail products directly from our store.

In-House Charge Account Service

On approved credit, specific payment plans are available. Please contact us for more details.